Subprocessors
Last updated 22 October 2026
These are the companies that process personal data for Looop, what they do for us, what they see and where. The inbox and assistant rows only apply when a creator connects an Instagram account, Facebook Page or WhatsApp number and, for the AI rows, turns the assistant on. This page is incorporated into our Data Processing Addendum and Privacy Policy.
1. Subprocessors
| Processor | Purpose | Data | Location | Terms |
|---|---|---|---|---|
| Amazon Web Services, Inc. | Hosting of the Looop app, database and worker | All account, page, contact and inbox data | United States (US East) | aws.amazon.com/privacy |
| Resend, Inc. | Transactional email delivery from notifications@meetlooop.com | Recipient email address, name, email content | Japan (Tokyo region) | resend.com/legal/privacy-policy |
| OpenRouter, Inc. | Routes AI assistant requests to the model providers below | Conversation text, the creator's page and FAQ, a keyed hash of the creator's page id; no identifier of the person messaging | United States | openrouter.ai/privacy |
| DeepSeek | Default AI model (DeepSeek V4.1 Flash) that writes assistant replies, via OpenRouter on zero-data-retention endpoints only | As OpenRouter; not stored, not used for training | Where the zero-data-retention provider OpenRouter routes the request runs, which may be outside your country | deepseek.com |
| Stripe, Inc. | Payment processing, when paid plans or checkout are live | Payment and billing details; Stripe acts as an independent controller for payments | United States and EU | stripe.com/privacy |
Links point to each provider's published privacy terms; each one processes data under its own published data processing terms.
2. Platforms that are not subprocessors
Meta Platforms (Instagram, Facebook Messenger, WhatsApp) delivers the messages a creator receives and the replies they send through its APIs, under its own terms and privacy policy (facebook.com/privacy/policy). Meta runs the messaging platform for its own users and is not Looop's processor; the creator's relationship with Meta is governed by Meta's platform terms.
Google Fonts delivers the fonts on meetlooop.com and receives the visitor's IP address to do so. No account or inbox data is sent to it.
3. Changes to this list
We update this page before a new subprocessor starts processing personal data, with at least 30 days notice to creators who have connected an account, as the DPA says. The "Last updated" date above changes with every edit.